Privacy Policy

This policy explains what information ElitePropX collects, why we collect it, how we protect it, and the choices you have. It applies to elitepropx.com and to the challenge-passing service we provide.

Information we collect

• Contact information you provide when engaging the service, such as your name and email address.
• Evaluation credentials for the prop firm account you ask us to trade. These are collected only to perform the service and are handled with strict confidentiality.
• Communications — the messages you send us and our replies, retained so we can manage and support your engagement.
• Usage data — aggregate, non-identifying analytics about how visitors use the site, such as pages viewed and referrers.

How we use your information

We use your information to deliver the challenge-passing service, to communicate about your engagement, to improve the site and our content, and to comply with legal obligations. We do not sell your personal information, and we do not use evaluation credentials for any purpose other than trading the account you have instructed us to trade.

Evaluation credentials and confidentiality

Credentials are among the most sensitive data a trader can share. We treat them accordingly: access is limited to the trader or traders working your evaluation, they are never shared or resold, and they are not used on any account other than the one you specify. Once an evaluation is passed and handed over, you are strongly advised to change the account password immediately.

Cookies and analytics

We may use cookies and privacy-respecting analytics to understand aggregate site usage. These tools are configured to avoid collecting personally identifying information beyond broad location and device categories. You can block or delete cookies in your browser settings without losing access to the site's content.

Data sharing

We do not share your personal information with third parties except where necessary to operate the service (for example, communication tools), where you have instructed us to, or where required by law. We do not provide your details to prop firms or marketing partners.

Data retention

We retain engagement records for as long as needed to provide the service and to meet accounting and legal requirements, after which they are deleted or anonymised. Evaluation credentials are removed once an engagement concludes.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict processing of your personal data, and to object to certain uses. To exercise any of these rights, contact us using the details below. We aim to respond within a reasonable period and within any statutory deadline that applies.

Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security. Please share credentials only through the secure channel we provide.

Children

The service is intended for adults and is not directed at anyone under the age of 18. We do not knowingly collect data from minors.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected on this page with a revised date. Continued use of the site after an update constitutes acceptance of the revised policy.

Contact

For any question about this policy or your data, contact us at support@elitepropx.com. See also our refund policy and our about page.